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Clients will be expected to arrive on time for their appointments. If appointments cannot be kept, the client must inform the Service, giving 12 hours notice of cancellation, minimum.
This can be done by leaving a message on the answer phone on 0207 723 8050 or sending an email to firstname.lastname@example.org.
Any cancelled, missed or changed appointments with less than 12-hours notice are charged the usual session fee.
If you require assistance immediately, please visit the page below for some emergency phone numbers to contact.