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Cancellation Policy

Clients will be expected to arrive on time for their appointments.  If appointments cannot be kept, the client must inform the Service, giving 12 hours notice of cancellation, minimum.

This can be done by leaving a message on the answer phone on  0207 723 8050  or sending an email  to connect@ccscounselling.org.uk.

Any cancelled, missed or changed appointments with less than 12-hours notice are charged the usual session fee.